If you are not taking your vehicles to Sudley you are messing up. My family and I have taken our cars here for years and have always had exceptional, quality, and honest service. My most recent experience, however, had convinced me I NEED to write a public review. I have a used car (2016 Toyota Corolla) that I got a few extended warranties on so usually I take to the Toyota dealership but I just need emissions and Inspection so I took it to Sudley. When they called me that it was done they mentioned that they noticed oil on my head gasket and that is definitely something I would want to check out ASAP. The woman at Sudley called Toyota to inquire about a warranty and as soon as she said the year and mileage Toyota said it wouldn’t be covered. She pushed them to actually look it up where they saw all of my extended warranties and that I was still under warranty. She let me know that it could be nothing but I’m probably close to being out of warranty so I should take it to Toyota ASAP bc a head gasket would be really expensive. I took it to Toyota and they said they didn’t think it was the gasket even after they looked at it but since I’m under warranty they would run a pressure test and confirm. Well there wasn’t anything wrong with my head gasket but my engine is leaking oil and they discovered what was wrong and were able to fix it under warranty. The Toyota rep then told me that whoever looked at my car is really really excellent. He said “most people would have never even noticed this”. I know little to nothing about cars, but as soon as he said that I knew I needed to write this review bc even other technicians were impressed by the thorough job done by Sudley! As soon as my car is out of warranty I’ll resume my normal maintenance at Sudley!! TL;DR - get all of your cars serviced at Sudley Car Care !
Thank you so much, Staci! Wow, what a great review - we're humbled. We want to do right by all of our customers and we're glad we could catch it when we did so that there was no money out of your pocket at the dealership. Be it before or after the warranty is up, we're always here to help with any of your automotive service, maintenance, and repair needs. If you ever have any questions, don't hesitate to reach out - we're always here to help!
- Sudley Car Care